MSP University Charlotte, NC Boot Camp Day 1 Recap!
July 20th, 2011It was a great first day at our Charlotte, NC Boot Camp! Our streaming sessions were a big hit, with attendees joining us virtually from all over the world!
View or download our Virtual Agenda at:
This Boot Camp has been tailored to cover specific areas in 8 areas of IT solution provider andmanaged services practice improvement:
1. Leadership
2.Financial acumen
3. Organizational structure
4. Talent management
5. Marketing
6. Sales
7. Service delivery
8. Vendor relationships
We started the day off with opening comments followed by the Keynote Presentation from our Platinum Sponsor Autotask, focused on monitoring, managing and measuring your IT service delivery to increase business profitability.
During our sessions today we covered marketing, sales, increasing business profitability and CEO Operations.
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