Welcome Back FIU Panthers: Clever College Video

September 6th, 2010

When colleges combine song and dance, well, we just don’t think you can go wrong! Not only do Florida International University students get involved, but so does the college president, Mark  B. Rosenberg! As you might be able to tell from the video, college is all about community! When you finally get in and get settled at college, don’t be afraid to wear your school colors, put on your college shirt, and jump in, even if it means acting silly every once in awhile: it’s all a part of having a fun, memorable college experience!

Tags: College, College Video

Guide to BS/MD Programs

September 1st, 2010

BS/MD combined medical programs are some of the most popular combined degree programs. They are also among the most competitive programs in the world of college admissions.

More than half of the students I work with are interested in BS/MD programs and I have helped hundreds of students find and apply to these combined medical programs.  But, I have seen a great deal of misinformation and lack of understanding about these programs over the years. To address that lack of knowledge, I have decided to create this Guide To BS/MD Programs.

This guide has the links to all of the articles about BS/MD programs that I have written in the past.

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Tags: Programs

3 Tips To Increase Sales For Managed Services Providers

August 26th, 2010

 Each business model has different strategies to increase sales, which in turn improve the bottom line.  Obviously Managed Services Providers work in a very specific market, therefore strategies to increase sales will also be specific to that market. It always makes sense to heed the advice of your peers within the industry when they discuss what strategies work well for them in increasing sales.  By consulting with your peers and paying close attention to what is happening within the industry you are more likely to pick up helpful tips that will improve your sales results.  Here are a few industry tips on how you can boost sales as a Managed Services provider.Keep it personal - In an industry that is focused on technology it is often easy to overlook the importance of building and maintaining strong personal relationships. Because of the fact that most everyone (including the busy business owner) spends more time communicating via email or in other less personal ways, the importance of face-to-face or even telephone conversations can be overlooked.  If your business transactions are so streamlined that little or no direct contact is needed, there is no opportunity to establish a personal relationship with your client.  When a personal relationship is lacking there are often issues, concerns, questions or other problems that end up being unresolved, which can lead to your client seeking another provider who will address their needs on a more personal level.  Conversely, once a good personal relationship has been established, the lines of communication are open and both parties can build a close strategic partnership, leading to improved client satisfaction, retention and increased opportunity for the provider.  Stay atop current trends - Whether or not you are personally on board with the cloud, there is no doubt it provides an opportunity which cannot be ignored.  While some Managed Services Providers are on the fence regarding cloud computing, almost all have either acknowledged or in some way or another adjusted their business strategies to include cloud computing.  By staying atop current trends you can provide your clients with the most up to date technology while still providing for their basic and advanced business needs.  Being in a technical industry requires MSPs to incorporate current trends relating to technology or risk falling behind the pack.Simplify Agreements - There is no doubt that many small business owners who would benefit from Managed Services are not currently using these  providers due to the fact that they don’t fully understand the deliverable or its service delivery process.  To make it easier to bring new clients on board, review your current Agreement to determine if there is any way to simplify its terms and conditions.  You might have to modify its language to appeal to individuals who are not technically savvy, or allow a more flexible Agreement for clients that are on the fence regarding their need for Managed Services.  You don’t want to limit your client base by having an Agreement that is intimidating or not easily understood by a broad range of individuals.

Tags: Managed Services, Managed Services Providers, Providers, Services Providers

MSP University to Offer CoreConnex’ Corelytics™ Financial Dashboard and Business Analytics to Members

August 23rd, 2010

MSP University is proud to announce our newest strategic partnership with CoreConnex, whose Corelytics Financial Dashboard receives data from a company’s financial accounting systems and provides a secure, hosted platform to display financial performance, key indicators and forecasts. When utilized by an IT Solution or Managed Services organization, the Corelytics Financial Dashboard empowers the organizations’ leadership with information to calculate their true cost of service delivery for each of their lines of business, along with margins and profitability. See my previous posts here and here regarding the importance of calculating the profitability of every one of a provider’s deliverables, including service desk.

Read the Press Release here

We feel this partnership will provide MSP University members with the business intelligence, benchmarking metrics and financial management tools necessary to run their practices by the numbers and improve their net profits.

Click here to find out how to attend our next 3-Day Boot Camp Sept. 1

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Tags: Dashboard, Financial Dashboard, Msp University

How Many BS/MD Programs Should You Apply To?

August 18th, 2010

When I work with BS/MD students, one of the first questions is often “How many BS/MD programs should I apply to?” While there is no one single answer, I generally tell students it depends on your focus.

If your primary focus is on getting into a BS/MD program then I would consider applying to 8 to 10 BS/MD programs and 5 regular college programs. Why this many? Because BS/MD programs are so competitive, you want to apply to a number of colleges where your credentials make you a strong candidate for the program. We may also discuss applying to those programs that have a greater number of positions available or those where the competition is less than it might be at some of the most popular programs. And, the regular colleges will often be more on the safe side since we don’t want to risk having no options in the spring.

If you are only interested in the most competitive BS/MD programs and, if not admitted to one of those, you wish to attend a college that has a strong placement into medical school, the number of applications will be different. For t

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Tags: Apply, Programs Should

Selling The Cloud To Small Business Owners

August 17th, 2010

Among others, small business owners share two common concerns when it comes to the day-to-day running of their businesses.  These include not having enough time devoted to growing the business and dealing with a much smaller budget than that of a large corporation.  Managed services providers must acknowledge these concerns and offer solutions that SMBs can envision working for their businesses.  Some business owners will be open to new suggestions and technologies while others might prove to be a bit more resistant to change.  In order to truly deliver quality service you must be able to pinpoint what services will benefit the company and then successfully sell these services to the client. 

Cloud computing services are a hot topic of discussion right now as this technology is changing the way companies are doing business.  To sell these services to SMBs you must be able to explain how cloud computing will benefit the client in a way they can understand.  While some business owners will want to know the how’s and why’s of cloud computing, the majority will be interested only in how these services will impact their business, specifically how their business will benefit from cloud computing services.  Instead of making this a separate sales pitch, your sales staff should be trained on how to present cloud computing benefits combined with managed services as the best solution for their business needs where appropriate. 

All business owners want their business to be successful.  This is how you will approach the subject of cloud computing.  By explaining how the cloud will reduce costs while improving turn-up, management, maintenance and upgrade efficiencies, you touch on subjects that any business owner can relate too.  If you provide services that will allow the business owner more time in their schedule to focus on the important task of running their business and you can do so while saving them money, you will definitely have captured their attention. 

Managed Services Providers who are able to not only explain the combined benefits of cloud computing and managed services but also deliver the goods as promised will find their own success in the industry.  What sets you apart from your competition will not be the technology itself but how you manage that technology to ensure the needs of your clients are met.  When this occurs you not only guarantee the success of your clients but also the success of your Managed Services practice.

Click here to find out how to attend our next 3-Day Boot Camp Sept. 1st-3rd in Was

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Tags: Business Owners, Owners, Small Business, Small Business Owners